Behind the Gloss: Unmasking the Issues with iPhone 15 Pro and Pro Max

The iPhone 15 Pro and Pro Max represent Apple’s most recent top-tier offerings. They boast a sleek titanium design, a continuously active dynamic screen, a professional-grade camera setup that includes a 48MP primary camera and advanced spatial video capabilities, a fresh action button, and the powerful A17 Pro processor. Nevertheless, these gadgets have not been immune to problems. A significant number of users have shared a range of concerns regarding their iPhone 15 Pro and Pro Max experiences. These issues encompass overheating problems, alterations in the device’s exterior color, worries about its durability, and challenges related to production. In the following article, we will delve into these Issues with iPhone 15 Pro and Pro Max in-depth to better understand their implications for both Apple and its customer base.

Overheating Issues

Many users of the iPhone 15 Pro and Pro Max have voiced a common concern – their phones are getting excessively warm, even during basic activities like charging or everyday tasks. Some users have reported that their phones have reached temperatures exceeding 50°C (122°F). Such high temperatures can potentially harm the battery and other vital components.

Several factors could be contributing to this overheating problem. One possible culprit is the newly introduced A17 Pro chipset, which happens to be the most potent processor ever featured in an iPhone. The A17 Pro chip utilizes cutting-edge 3nm process technology, which packs more transistors into a smaller space, resulting in improved performance and efficiency. However, this advanced technology also generates more heat, especially when the phone is tackling demanding tasks like gaming, video editing, or augmented reality.

Another factor to consider is the titanium alloy chassis, a novel addition to the iPhone lineup. Titanium is a durable and lightweight metal known for its resistance to corrosion and scratches. However, it has a drawback – it doesn’t conduct heat very well. Instead of dissipating the heat generated by the device, the titanium frame tends to trap it inside. This could explain why some users have observed temporary color changes on the titanium frame, particularly with the blue and natural models, likely due to the heat.

Officially, Apple has not yet acknowledged the overheating issue, but there are some potential solutions users can explore:

Updating to the latest iOS version (iOS 17.0.2 or later)

New iOS 17 updates may contain bug fixes and optimizations specifically addressing this problem.

Restoring the device from a backup or setting it up as new

This step can help eliminate any software glitches or corrupted files that might contribute to overheating.

Conserving power

Turn off background app refresh, location services, Bluetooth, and Wi-Fi when not in use. This can reduce the workload and power consumption, potentially reducing heat generation.

Environmental considerations

Avoid exposing the device to direct sunlight, hot surroundings, and wireless charging, as these factors can raise the device’s temperature.

Seeking professional help

If the issue persists, consider reaching out to Apple support or visiting an Apple store. This may indicate a hardware defect or damage that requires repair or replacement.

By exploring these options, users can hopefully find relief from the overheating issue and enjoy a smoother experience with their iPhone 15 Pro and Pro Max.

Color-changing Chassis

Another issue that has come to the attention of some users is that their fingerprints seem to temporarily influence the appearance of the titanium frame, particularly on the blue and natural models. This happens because Apple’s chosen titanium alloy features a delicate oxide layer on its surface. This layer serves two purposes: it provides the metal with its color and shields it from corrosion. However, this thin layer is sensitive to shifts in temperature, humidity, and pressure, which can cause it to alter its refractive properties and change color.

Apple maintains that this phenomenon is perfectly normal and suggests an easy remedy – simply wiping the device with a soft, slightly damp, lint-free cloth should do the trick. Nevertheless, some users might find this issue bothersome or unattractive, particularly if they’ve invested a substantial amount in their device. Furthermore, there could be concerns among users that this matter hints at more profound concerns regarding the quality and durability of the titanium alloy.

Durability Issues with iPhone 15 Pro and Pro Max

When it comes to durability, there have been reports from some users about concerns regarding the build quality of the iPhone 15 Pro and Pro Max. These concerns include issues like the display not aligning properly with the edges, the presence of dust inside the camera lens, cracks in the rear glass, or scratches on the screen. These problems could potentially arise from manufacturing flaws, damage during shipping, or mishandling by users. However, they also raise questions about how well these phones can hold up under normal daily use.

The iPhone 15 Pro and Pro Max come equipped with features designed to enhance their durability. For instance, they sport a ceramic shield front and a textured matte glass back, both of which are claimed to be four times more resistant to drops and scratches compared to previous models. Additionally, they carry an IP68 water and dust resistance rating, which means they can withstand being submerged in up to 6 meters of water for about 30 minutes. Nevertheless, it’s important to note that these features are not foolproof, and they may not cover all potential types of damage that the devices could encounter.

iPhone 15 Pro Max Durability Concerns

One of the most surprising and concerning instances of damage was brought to light by well-known tech YouTuber JerryRigEverything. He conducted his usual bend test on the iPhone 15 Pro Max and discovered that it broke more easily than the Pro model. The back glass shattered with relatively little force, which shocked not only the YouTuber but also his viewers. JerryRigEverything speculated that this might be related to the new titanium frame, which has nearly three times the tensile strength but only half the elasticity compared to the aluminum frame used in the non-Pro models.

Credit: JerryRigEverything

To protect your device from potential damage, here are some suggestions:

Thorough Inspection

Examine your device carefully upon receipt and return it within the 14-day window if you find any defects. This could save you the trouble of dealing with warranty claims or repairs down the line.


Use protective gear such as a screen protector, a sturdy case, and a MagSafe charger. These accessories can safeguard your device against scratches, drops, and impacts, as well as prevent damage to the USB-C port or the action button.

Mind Your Surroundings

Be cautious about contact with items like keys, coins, magnets, or other metal objects that could potentially harm your device, especially the titanium frame, display, or camera lens.

Warranty and Repair

If your device is still under warranty and eligible for repair or replacement, don’t hesitate to contact Apple support or visit an Apple store. This could restore your device to its original condition or provide you with a replacement.

By taking these precautions, you can help ensure the longevity and functionality of your iPhone 15 Pro or Pro Max.

Production Issues

Another concern that could potentially impact the iPhone 15 Pro and Pro Max relates to production challenges associated with the new slim bezels and the upgraded 48-megapixel cameras. According to certain reports, Apple has encountered difficulties in manufacturing an adequate number of these crucial components. This, in turn, could result in shortages of supply and potential delays in the availability and delivery of the iPhone 15 Pro and Pro Max, particularly in specific regions or markets.

These production hurdles may also have ripple effects on the demand for and pricing of the iPhone 15 Pro and Pro Max. Some customers might opt for alternative models or brands, while others could decide to wait for the next generation of devices. Furthermore, these production issues could impact the overall quality and performance of the devices, as some components may fail to meet the expected standards or specifications.

To address these production-related challenges, here are a few potential solutions:

Early Pre-Ordering

Consider pre-ordering the device as soon as possible. This action might secure a place on the waiting list and ensure a quicker delivery.

Alternative Choices

Explore different color or storage options, as these may have more availability or face lower demand.

Flexibility and Patience

Be prepared to exhibit patience and flexibility. This may entail accommodating some delays or alterations in the delivery schedule or location.

Comparison Shopping

Take the time to compare and evaluate other alternatives, such as the iPhone 15, the iPhone 14, or offerings from other brands. These options might provide similar or even superior features, quality, or value.

By considering these strategies, you can navigate potential production challenges and make informed decisions regarding your iPhone 15 Pro or Pro Max purchase.


In conclusion, the iPhone 15 Pro and Pro Max bring some remarkable and advanced features to the table, distinguishing them in the smartphone landscape. However, they are not immune to several challenges, including overheating, color variation in the chassis, durability worries, and production hiccups. These challenges could impact the overall user experience, satisfaction, and brand loyalty for some customers. While these Issues with iPhone 15 Pro and Pro Max may not be deal-breakers for everyone, they might deter or disappoint certain individuals. Thus, it’s crucial for potential buyers to stay informed about these concerns and carefully weigh the advantages and drawbacks before deciding to purchase. It’s equally important for Apple to take note of these issues and work on solutions and enhancements for its customers, while also taking steps to prevent such problems from arising in future iterations.

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